How many trucks do you run?

Customer Survey

Our aim is give our customers the best possible service. We know we’re not perfect yet, we want to improve our service to you; your feedback will help us achieve this effectively.

Name

1. Was it easy to find our website?

Yes No

If no, please give a reason:

2. How was the site? Please rate

	Very poor	Poor	Average	Good	Excellent
Navigation
User Friendly
Plain English
Innovative
Premiums
Informative

3. Did a telephone operator contact you?

Yes No

If yes, please rate

	Very poor	Poor	Average	Good	Excellent
Prompt response
Courteous
Knowledgeable
Helpful
Convenience

4. Would you feel confident with insurance documentation being delivered online?

Yes No

If no, please give a reason:

5. Please indicate your preferred method of contact:

Telephone call
Email
SMS text messaging
Post

6. Would you recommend a friend to visit www.truckquote.co.uk

Yes No

If no, please give a reason:

7. How do you feel we can improve our website/service?

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Customer Survey